OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
47 ratings and 24 comments received in the last 90 days.
11 July 2022
This is my second time getting a mini and both times have been with knights Staffordshire. They are such a kind team, always make you feel comfortable and a valued customer. I actually have a mini garage closer but still chose to go back to knights
17 June 2022
Regular updates on delivery.
14 June 2022
This was a present for my wife. The dealership played their part and made her feel special.
16 May 2022
Smooth easy process - even given the difficulties with supply. We were constantly updated with what was going on. Joe Pepper at Stafford is a real asset.
09 May 2022
Relaxed and happy experience
18 July 2022
The lady who dealt with me was extremely helpful. Repair was completed on time and as agreed
18 July 2022
I was kept updated during the day without the need to chase for an update.
12 July 2022
It was in for an MOT and basic service but the engineer spotted a nail in my tyre and fixed it at no extra cost.
08 July 2022
No problems at all, keep in contact with us at all times
04 July 2022
Can't fault service
03 July 2022
Receptionist was very friendly and helpful. The work was done on time and to a good standard.
02 July 2022
Completely satisfied car cleaned and hoovered everything explained .
01 July 2022
excellent service and adherence to agreement
29 June 2022
Very helpful.
23 June 2022
Very quick and efficient. Staff were extremely helpful. The video report was especially useful.
18 July 2022
Excellent knowledge of products. Genuinely happy to spend the time discussing options with you whether that's via email or in person. Huge thank you to Joe Pepper at mini Stafford and Ewan Watts