SERVICE

5.0

NEW CAR SALES

5.0

90 ratings and 67 comments received in the last 90 days.

10 June 2025

Tom (at Lookers, Stafford) was extremely helpful, and no question was unanswered. He provided the relevant support and explained everything in detail when required. Nothing was too much trouble.

04 June 2025

Excellent customer care from Sales Executive Tom at Mini Lookers Stafford.

20 May 2025

All round good experience, great sales team, went over and above for me. Oliver and Charmaine are top drawer staff.

03 May 2025

Quick turn around. In the car within a week

23 March 2025

Great to deal with. Ollie was fab.

11 June 2025

booked a waiting appointment for a recall , car was checked in a timelymanner and i was not kept waiting any longer than necessary

11 June 2025

Good service and communication from the staff

11 June 2025

Helpful and friendly staff as always

10 June 2025

See above

09 June 2025

On explanation of the problem I had staff were very understanding. They explained what the problem was when I picked the vehicle up.

09 June 2025

Kasey was really helpful and helped to get a really knowledgeable product genius, Cal, to help me with a few controls i wasn't sure about

02 June 2025

Katie was Fantastic and really tried to help fix the issues faced however, I am disappointed that my car wasn't booked in for the MOT and not washed.

31 May 2025

As mentioned above, Katie explained the whole process of using Mini Roadside Assistance and arranged the repair of my car. She kept me informed of the progress of the work. I had very little to do! Brilliant Katie, thankyou again.

29 May 2025

The staff are always so helpful at MINI, they are so knowledgeable and helpful with any query I have. My visits to MINI are always so pleasant and effortless.

28 May 2025

Although, the service of my vehicle couldn't be carried out due to a specific part needing to be ordered, I were highly satisfied with my service experience...

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