OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
83 ratings and 65 comments received in the last 90 days.
01 July 2025
Beatrice was first class very helpful and professional
01 July 2025
Friendly staff, always helping, Oliver phoned us and kept us updated
23 June 2025
Beatrice made my experience very special ??
17 June 2025
No problems
10 June 2025
Tom (at Lookers, Stafford) was extremely helpful, and no question was unanswered. He provided the relevant support and explained everything in detail when required. Nothing was too much trouble.
04 June 2025
Excellent customer care from Sales Executive Tom at Mini Lookers Stafford.
20 May 2025
All round good experience, great sales team, went over and above for me. Oliver and Charmaine are top drawer staff.
03 May 2025
Quick turn around. In the car within a week
05 July 2025
The job was completed as required
05 July 2025
Gave me informstion about tyre with service
03 July 2025
Repair was completed within the agreed time, and car valeted.
03 July 2025
Great service
30 June 2025
Very efficient.
25 June 2025
Good communication and clear information
24 June 2025
Friendly staff and work carried out in 4hrs
24 June 2025
I was very satisfied with the service provided
22 June 2025
Andrea looked after us from booking in until fetching the car following service and mot, kept us up to date once the car entered the workshop until everything was completed
21 June 2025
I've never had a bad experience here, always consistently excellent
03 July 2025
Well explained