OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 39 comments received in the last 90 days.
13 July 2024
Very satisfied. Time frames were accurate, doing business was easy and the car that came was lovely.
02 July 2024
It was fast and easy
21 May 2024
Joe Pepper was brilliant, attentive, knowledgeable and a pleasure to deal with
03 May 2024
Made to feel at ease
01 May 2024
Because of the experience and service we received
20 July 2024
The service from the dealership was great, the complimentary valet was appalling - car came out dirtier than when it went in.
17 July 2024
Really pleased. I didn't realise I would receive a video explaining the service by the technician which I thought was really helpful and informative. The service staff were very friendly.
08 July 2024
Excellent service
04 July 2024
Very helpful staff with initial phone call and advice.. would recommend to friend
03 July 2024
Staff where helpful and polite overall nice to deal with
03 July 2024
Thomas Bennett was very helpful and did over and above to service my needs
30 June 2024
They did exactly as I asked
27 June 2024
No problems at all
26 June 2024
Very good
25 June 2024
Even though there were a couple of hiccups these were quickly resolved. I just really appreciated the friendliness and honesty. Dougie and Andrea were great.
18 July 2024
Enquired a few times but in the end Lauren sorted me a good deal and I am so happy with my new car