OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 54 comments received in the last 90 days.
16 August 2025
Beatrice was knowledgeable about the technical specifications and modifations, both during the configuration, purchase and handover of the car.
12 August 2025
I young gentleman called Oliver Terry, he really helped me from start to finish
04 August 2025
Very satisfied, they kept in touch with updates throughout the whole process
25 July 2025
Fantastic
23 July 2025
clean staff friendly
03 July 2025
Well explained
01 July 2025
Friendly staff, always helping, Oliver phoned us and kept us updated
01 July 2025
Beatrice was first class very helpful and professional
23 June 2025
Beatrice made my experience very special ??
21 August 2025
No
21 August 2025
Every went as it should and the car was nice and clean when I got it back
21 August 2025
I am always treated with respect. Excellent customer service!
15 August 2025
Turned up without appointment, on a Saturday, red warning light causing some concern. Fitted me in immediately and rectified the issue quickly. Very impressed with the level of service received from Katie and the Service Technician.
14 August 2025
Did the jobs as requested
13 August 2025
Katy was great helping me with my service
11 August 2025
Quick and easy, professional service.
09 August 2025
Staff helpful always.
09 August 2025
Very good communication at every step
09 August 2025
We reported on an intermittent fault on our vehicle and after some good work this was traced and rectified. The staff have a very professional approach to the work in hand.
23 August 2025
It was a great experience